This Privacy Policy explains how Lekki Business Connect ("LBC", "we", "us") collects, uses, and protects your personal information when you use our platform at lbc.ng. By using LBC, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly — including your name, email address, phone number, business details, and product listings. We also collect usage data such as pages visited, search queries, WhatsApp button clicks, and device information. We do not collect payment card details — these are handled exclusively by Paystack.
2. How We Use Your Information
We use your information to operate the LBC platform, process payments, send service notifications, personalise your experience, and improve our services. We may send you platform updates and promotional communications — you can opt out at any time from your notification settings.
4. WhatsApp Data
When you click a WhatsApp button on LBC, you are redirected to WhatsApp's platform. We record that a click occurred for analytics purposes, but we do not have access to the content of any WhatsApp conversations between buyers and vendors.
5. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support@lbc.ng. Certain transaction records may be retained for legal compliance purposes.
6. Security
We use industry-standard security measures including HTTPS encryption, secure authentication tokens, and regular security audits. However, no system is 100% secure and we encourage you to use a strong, unique password for your LBC account.
8. Your Rights
Under Nigerian data protection law (NDPA 2023), you have the right to access, correct, or delete your personal data. Contact us at privacy@lbc.ng to exercise these rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of LBC after changes constitutes acceptance.
10. Contact
For privacy-related questions, contact our Data Protection Officer at privacy@lbc.ng.